A: Oftentimes, when a student’s financial aid has not disbursed it is because they have outstanding requirements in their Financial Aid Portal that are causing a disbursement hold. The first thing you should do is check that you have completed all requirements in your portal:
Select the 2023-2024 Award Year from the drop-down menu
Navigate to the Status Page
Make sure you have no outstanding requirements under the “To Do” section
A: Your financial aid may not disburse immediately after completing certain requirements. If you have just completed your last requirement wait at least two (2) business days for our processes to run and your financial aid to disburse.
A: Due to security and privacy reasons, our office does not accept any emailed documents. Any receipt of personally identifiable information (ex: SSN) to this email account is considered a data breach and will be permanently deleted.
IMPORANT INFORMATION and Timeline for 2024-2025 financial offer letters
With significant changes to financial aid resulting from the FAFSA® Simplification Act, our ability to offer financial aid is dependent on (1) receiving results of FAFSA® data from the U.S. Department of Education(will not be received by institutions until mid March) and (2) the release of revised functionality to facilitate financial aid processing from our software vendor of our student information system. The timing of both determine when Texas A&M will be able to offer financial aid for academic year 2024-2025.
Below are the anticipated timelines for offering financial aid for the 2024-2025 academic year. This information is subject to change. Check this webpage for updates.
Please check the Status page of your Financial Aid Portal for the 2024-2025 academic year to make sure all requirements are complete. Incomplete items will delay financial aid offers and/or disbursement of financial aid.
New Freshman (College Station/McAllen): Anticipating aid offers beginning in late April
New Freshman (Galveston): Anticipating aid offers beginning in late April
New Transfer students: Anticipating aid offers beginning in late April
Continuing Undergraduate students: Aid offers begin mid-June
New Graduate students: Anticipating aid offers beginning late April
Continuing Graduate students: Aid offers begin mid-June
1st year JD students: Anticipating aid offers beginning late April
2nd and 3rd year JD students: Aid offers begin mid to late July
Pharmacy students: Aid offers begin late May
DDS students: Aid offers begin mid to late April
4th Year MD students: Aid offers begin late May
1st, 2nd, and 3rd year MD students: Aid offers begin early June
4th year DVM students: Anticipating Aid offers beginning late April
1st, 2nd, and 3rd year DVM students: Aid offers begin mid-June
Certain certificate programs and Teacher Certifications (with other limiting factors) will be eligible for Federal Aid. Certificate programs are approved for federal aid by the Department of Education and noted below. Teacher Certification is a special program that is offered through the College of Education and has additional factors that affect student’s aid eligibility.
Courses taken for certificates (not listed below) must also count towards major or minor in the degree evaluation to be counted for Federal Financial Aid eligibility.
Texas A&M Bush School
Advanced International Affairs Homeland Security Nonprofit Management Public Management
Texas A&M College of Education & Human Development
Advanced General Dentistry Dental Public Health Endodontics/Endodontology Forensic Health Care Oral Biology and Oral and Maxillofacial Pathology Oral and Maxillofacial Radiology Orthodontics/Orthodontology Pediatric Dentistry, Pedodontics Periodontics/Periodontology Prosthodontics/ Prosthodontology
Texas A&M Mays Business School
Texas A&M School of Law
Business Law and Compliance Energy Law-Environmental and Energy Law and Policy Energy Law-Oil and Gas Law and Policy Health Law, Policy and Management International Tax Law and Policy Risk Management and Compliance Wealth Management
Texas Consumer Resource for Education and Workforce Statistics (Texas Crews)
Career Path Research
*Eligible for limited federal financial aid programs. Contact us for more information.
A: If you are experiencing a financial emergency, you may complete an Emergency Aid Application to be considered for limited institutional funding. You can find the steps to complete the Emergency Aid Application further in this FAQ.
A: In addition to the Emergency Aid Application, Texas A&M has additional resources available for students experiencing temporary financial hardship. Short Term Loans and the Emergency Tuition and Fees Loan are available to help students pay for specific educational or educationally related expenses. Short Term Loans cannot be used to pay tuition and required fees but can be used for optional fees and other expenses, like rent, food, and books. The Emergency Tuition and Fees Loan (ETFL) is available to help students pay their Texas A&M University tuition and required fees. This loan will be applied directly to the student’s tuition and fee account. Students can apply for either loan on the application site.
A:The Emergency Aid Application is for students requesting emergency aid.
To get access to the emergency aid application in your Financial Aid Portal, you must first speak with an Enrollment Services Advisor. If you are an International Student, please contact International Student & Scholar Services at firstname.lastname@example.org. Please include “Emergency Aid” in the subject line of the body of your email.
Scholarships & Financial Aid has limited institutional funding to award for emergency aid. To qualify students must have exhausted all other resources (financial aid, including loans; payment plans; assistance from family/friends; other personal resources). This funding is not intended to replace or supplement existing financial aid for regular educational expenses. Emergency aid is a one-time resource.
Applicants must have an unforeseen and immediate financial hardship resulting from an emergency, accident, or other unexpected critical incident.
The expense must be unexpected, unforeseen, and the urgent nature unavoidable.
Applicants must be currently enrolled students.
All other resources, including loans, must have been considered and are insufficient, unavailable, or not available in a timely manner.
Only one application per student per year will be considered.
Scholarships & Financial Aid encourages students to use their refund for educational expenses (books, supplies, off-campus rent, food, utilities, etc.)
A: If you have accepted more financial aid than you have expenses on your student bill, the remaining amount will be refunded to your bank account. For example, if you accepted $12,000 in financial aid, but your tuition and fees are only $10,000 then you will be refunded $2,000.
A: All refunds are processed through Student Business Services (SBS). We will attempt to answer the most common questions here, but for more specific questions about your personal account or refund issue, it is recommended that you reach out to SBS directly.
A: If you have been awarded more financial aid than you have expenses on your student bill, the remaining amount will be refunded to you. After your student bill has been paid, SBS will process the refund and send it to Flywire within 2 business days. Once the refund is sent to Flywire for disbursement, an email will be sent to your TAMU email address informing you of the refund amount and method of delivery. You must set up direct deposit through Flywire to receive your refund.
A: If you are expecting a refund and have not received it, check to make sure your financial aid has disbursed (paid to your bill). Refunds cannot be processed until your aid has paid to your bill. You can then navigate to your student bill and view your refund under “current activity”. While refunds are issued each business day it is common for there to be a 2-business day delay before you receive your refund. If it has been more than 2 business days, your aid has paid to your bill, and you have set up your direct deposit account with Flywire but you have not received your refund contact Student Business Services.
Flywire is a third-party online bill payment and e-commerce solution for student account receivables. It is the secure authorized site to pay student bills online. Student Business Services has partnered with Flywire to offer this solution for current and former students and authorized users to view statements and account activity, make payments, sign up for a payment plan and provide direct deposit information for refunds. Flywire also allows students to initiate international payments to their student account.
A: Confirming your enrollment allows us to determine if your financial aid and cost of attendance should be adjusted based on your current enrollment. To locate the Confirm Your Enrollment Questionnaire:
Select the 2023-2024 Award Year from the drop-down menu
Under the Status Page, click on the Confirm Your Enrollment link
Do one of the following:
Confirm your enrollment if it is correct as it appears at the top of the page. Your financial aid will be adjusted, if needed, and your disbursement hold will be removed.
Confirm your current enrollment is not correct and will change. Your financial aid will remain on hold. After you have added more courses or changed your degree plan, you MUST return the following day to confirm your enrollment in order for your financial aid to disburse.
A: Students may only receive federal financial aid for eligible courses that count towards their program of study. If one or more of your courses are not ‘counting’ for federal aid this might mean that these courses are not listed on your degree evaluation that is on file with the Registrar. To add a course to your degree evaluation or confirm that the course is listed there, you must contact your Academic Advisor. Your Academic Advisor can then submit changes to your degree evaluation to the Office of the Registrar. If the Registrar approves the change (which can take up to 2 weeks), the new plan will be communicated to our office, and your course(s) can begin ‘counting’.
If you’re not certain how to contact your advisor, visit the Find my Advisor page on the Office of Student Success website.
A: If you have changed your schedule and added or removed classes, our system may need time to register those changes. Many of our processes run overnight, so it is best to return to the Confirm Your Enrollment Questionnaire the following day after you make course adjustments. If you made adjustments that result in you becoming full-time with “courses that count” then the Questionnaire will clear overnight. Do not be alarmed if you return the following day and it is no longer a requirement.