Myhub and National Student Clearinghouse Transcript Ordering Information

Myhub Information

Students with an active Howdy account will not need to create an account for Myhub and will be able to access Myhub by clicking on the Order Official Transcript link. Current and former students can access can go to https://myhub.org/ and click on the Login link in the top right-hand corner of the page.

Login instructions

Search for Texas A&M University to log on through Texas A&M University’s Single Sign On option with your NetID and NetID password.

Former students will need to click on one of the social logon (LinkedIn or Google) to login.

Students who have never signed into Myhub previously will be prompted to read and accept Myhub’s Terms and Conditions of Use before proceeding. All users will be required to read and accept the Terms and Conditions again whenever there is a change as well.

Myhub uses its own multi-factor authentication (MFA). Returning students will be challenged by the chosen MFA established when their account was created.

Creating a Social Logon Account for Former Students

Former Students will first need to create an account and then email the Office of the Registrar for additional ordering information. Please follow the steps below.

Go to Myhub.org and click on the Create Account link in the top right-hand corner of the page.
Click on your preferred social logon option between Google or LinkedIn.
- Please note the email address you use to create your account cannot be changed.
- Students will need to provide certain identifying information so that Myhub can locate their records in the National Student Clearinghouse database.
Students will need to read and accept Myhub’s Terms and Conditions.
Students will then be prompted to select one of three multi-factor authentication options to complete account setup and use Myhub’s & the National Student Clearinghouse’s services.
- Google Authenticator (requires download of the Google Mobile Authenticator app if not already completed)
- SMS Authentication (requires student to provide phone number capable of receiving SMS text messages to receive code)
- Email Authentication (the email registered with the student’s account is defaulted for receiving this code and cannot be changed afterward)

If after successfully creating your former student Myhub account:

You do not see any Texas A&M degree or enrollment information on the Self Service page in Myhub
Or you do not have an Order Transcript button for Texas A&M University which directs you to our transcript ordering welcome page

Please contact recordsadmin@tamu.edu and explain the issue you experienced after creating your Myhub account. A member of our team will contact you with specific ordering information for former students.

Former Students Residing Outside the United States & Social Logon Account Signup Errors

Former Texas A&M University Students Residing Outside of the United States

Former students who attended Texas A&M University (College Station, Galveston, or Qatar campuses) and do not have a U.S. address will not be able to successfully create an account through Myhub due to limitations of their account creation process. Instead, please contact recordsadmin@tamu.edu and explain you cannot create a Myhub account due to residing outside the United States. A member of our team will contact you with specific ordering information.

No Match – First Attempt

If the student provides information which does not match a record in the National Student Clearinghouse database, they will see an error message requesting they revise their signup information.

Students who attended Texas A&M University prior to fall 1985 or the School of Dentistry prior to fall 2009, should temporarily stop here and contact the Office of the Registrar’s Records Administration and Archives (recordsadmin@tamu.edu) for assistance.

No Match Found - Second Attempt

If the revised information still does not match a record in the Clearinghouse database, they will receive an error indicating their account has been locked for 24 hours.
After 24 hours, the student can make two final attempts to create their account and access Myhub. If the student still continues to provide information which does not match a record in the database, the student’s record will be locked.
- Only the National Student Clearinghouse will be able to unlock the student’s record. Students will initially need to contact the National Student Clearinghouse through their Contact Us form so they can investigate and provide assistance.
- If working with the National Student Clearinghouse to unlock the student’s record and create a Myhub account is unsuccessful and the student is referred back to Texas A&M University, the student should contact recordsadmin@tamu.edu to explain the issue experienced while trying to create their account and provide the following: Full name (while in attendance and if that name has changed), dates of attendance, degree earned/pursued, date of graduation, and any reference information from correspondence with the National Student Clearinghouse. A member of our team will contact you with specific ordering information.

Multiple Matches Found

Students will receive similar error messages and attempts to provide revised information if it does not identify a unique student’s record in the database.
If working with the National Student Clearinghouse to unlock the student’s record and create a Myhub account is unsuccessful and the student is referred back to Texas A&M University, the student should contact recordsadmin@tamu.edu to explain the issue experienced while trying to create their account and provide the following: Full name (while in attendance and if that name has changed), dates of attendance, degree earned/pursued, date of graduation, and any reference information from correspondence with the National Student Clearinghouse. A member of our team will contact you with specific ordering information.

Additional information about Myhub can be found at https://help.studentclearinghouse.org/myhub/.

Transcript Ordering Through the National Student Clearinghouse

All student information provided in the online order must be correct to prevent delays in processing. Certain personal information may be transferred over from a student’s Myhub account into the personal information fields on the transcript order form.

Personal Information

All fields are required to progress to the next step in the ordering process.

Students with active transcript holds will not be allowed to submit an order for an official transcript until the hold has been resolved with the appropriate office or other arrangements have been made.

All Former Students must provide their years of attendance on the personal information page.

ATTENTION former students who attended Texas A&M University prior to the fall 1985 semester or at the School of Dentistry (formerly Baylor College of Dentistry) prior to the fall 2009 semester: Academic history for these student populations are not recorded electronically in Texas A&M University's student information system. Official electronic transcripts cannot be sent for these students. These former students will only be able to request the Hold for Pickup or mail delivery options.

Transcript Recipient and Processing Options:

Recipient

Students will need to indicate a type of recipient. There are 4 options:

College or University – Students will search for the institution from a list of schools.
- If the institution receives via SPEEDE delivery, the transcript will be sent by this delivery method by default.
  - If a student wishes to send via mail or PDF, they will want to use the Employer or Other option.
- If the institution prefers PDF transcripts, the student will be asked to provide an email address, or select from predefined options.
- If the institution does not accept any electronic options, then the student will be asked to provide a mailing address.
Education Organization, Application Service, Scholarship, and Professional Licensing – Students sending transcripts to application services like NursingCAS, PharmCAS, etc. will be able to select certain registered services from the NSCH’s list, provide their application ID, and have the transcript sent electronically.
Employer or Other – Students can select to send a transcript to anyone.
- For schools where transcripts will be sent automatically via SPEEDE, this is also an option for students to send PDF/paper transcripts to a particular person or office at the institution.
  - For example, the University of Texas transcripts are sent via EDI. If the student needs to send the transcript to Human Resources or another office, then they can use this option.
Myself – Students can send transcripts to themselves with this particular option.

Processing Options

When should the transcript be processed?
- Now/Process As Is - Transcripts will be processed as soon as possible, displaying all current standings in academic coursework.
  - Please note there will be an average 3-5 business day processing period on transcripts requested for former students enrolled prior to fall 1985 at Texas A&M or fall 2009 for the School of Dentistry. These records must be reproduced from digitized or microfilm records.
- After Grades Are Posted - For currently enrolled students transcripts will be processed after all final grades for all students have been posted for the current regular term.
  - Fall 2023 transcripts requested to be held until after final grading for all students has completed should be processed on December 19, 2023.
- After Degree Is Awarded - For currently enrolled students, transcripts will be processed after most degrees have been awarded for the current term.
  - Fall 2023 transcripts requested to be held until after most degrees have been awarded should be processed on December 18, 2023.
What type of transcript?
- Official – Most students will want to select this option if they were not an undergraduate student at Texas A&M enrolled from 2000 to the present, or if the transcript is not being sent to another Texas institution for enrollment purposes.
- Official w/TSI and Core Info – Students will only need to select this if they are sending an official transcript to another Texas institution for enrollment purposes and were enrolled from 2000 to the present.

Transcripts Cost

Each official transcript costs $10.00
For each request submitted, there is an additional $2.35 online processing fee
Transcripts processed through National Student Clearinghouse SecurePrint will incur an additional $3.00 shipping and handling fee per transcript.
An additional $1.00 fee will be included for requests submitted for PDF electronic transcript delivery.
There may be additional delivery or shipping fees depending on which delivery option is selected.

Transcript Delivery Options

Electronic
- PDF
- EDI/SPEEDE
Mail
- Regular Mail
  - United States - USPS First Class mail service
  - International - International Air mail service
- Express Mail
Hold for PickUp - Transcript can be picked up at either the Aggie One Stop Office (College Station), School of Law (Fort Worth), or Qatar branch campus.
- Notarized Transcript Requests - For students needing their transcript notarized, submit a transcript order (select Hold for Pickup) and email registrar-notary@tamu.edu. Include their UIN, document type, contact number, and whether the document needs to be Apostilled.

Additional Documents

Once students submit an order, they can receive order status updates via text message/email and check their order status online. Additional FAQ’s and troubleshooting for transcript ordering can be found at the My Student Center. Students can contact the National Student Clearinghouse for additional assistance from their Get Help online form and select “Transcript Order.”

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